Laughing Lichen

small dog team

Free Shipping on orders $125

Privacy Policy

PLEASE READ THESE TERMS AND CONDITIONS PRIOR TO USE OF THIS WEBSITE.

Welcome to the webpage of Laughing Lichen Ltd.  Please review this agreement (the “Agreement”), which shall apply to the use of this webpage, as well as to the purchase of all products sold to you through this webpage. By using this website, you represent that you have reviewed and understand the terms and conditions set out therein and that you agree, without limitation or qualification, to be bound by the terms and conditions of this Agreement.

As the terms of this Agreement may be modified at the sole discretion of Laughing Lichen, without any obligation to notify you, we advise that from time to time you check this webpage to review the changes. Your continued use of this webpage shall constitute your consent to any changes.

      1. Privacy Policy:
        The use of this webpage is subject to the Laughing Lichen’s Privacy Policy. By accessing this webpage, you agree that you have read and consent to be bound not only to this Agreement, but also to the Privacy Policy.
      2. Use of this Webpage:
        You acknowledge and warrant that any information you may post, transmit or submit to this webpage does not: (i) infringe on your rights; (ii) infringe on a third party’s rights, specifically but not limited to any intellectual property rights, or any other confidential or proprietary right; and (iii) constitute a criminal offence or give rise to civil liability. Additionally, you acknowledge and warrant that you will not knowingly post, transmit or submit any information that will cause damage to either the webpage or to any other user.
        Your rights regarding accessing this webpage may be terminated or restricted at any time at the sole discretion of Laughing Lichen. Laughing Lichen is not required to give you advance notice or explanation for the termination. This termination shall be in addition to any other rights that Laughing Lichen may choose to enforce.
      3. Customer Account:
        You are responsible for maintaining the security of your customer account on this webpage. Should any charges or damages occur due to your not taking reasonable care of your customer account or password, you agree that you will be held solely responsible.
      4. Copyrights and Trademarks:
        All materials displayed or otherwise accessible through this website are owned by Laughing Lichen and third-party content suppliers, and are protected under the applicable copyright and trademark laws of Canada and elsewhere. You hereby agree not to print, copy, reproduce, publish, transmit, distribute, or make any other similar use of the contents of this website, including, but not limited to, the text, graphics, audio and visual content, and code. Notwithstanding the above, you may access this website and make a single copy of the material for your personal, non-commercial use. Nothing in this Agreement shall be construed as granting you a license for anything other than your personal use.
      5. Links:
        This webpage may contain links to other webpages that are operated by third parties and are not under the control of Laughing Lichen. Laughing Lichen is not responsible for, and expressly excludes all liability with relation to these linked webpages which you access at your own risk, and Laughing Lichen makes no representations, warranties or conditions concerning the linked webpages or their contents.
      6. Orders and Payment:
        When you submit an order on this webpage, your order shall be considered as an offer to Laughing Lichen. Laughing Lichen reserves the right to refuse your order at any time and for any reason, including but not limited to: (i) the availability of the products in your area and (ii) if the products are incorrectly described or priced on the webpage. In the event that your order is cancelled or refused, you shall receive an email confirmation stating same. Additionally, if your order is refused or cancelled following payment, Laughing Lichen will reimburse you for the full amount paid.
        You agree not to resell any products purchased under this Agreement, nor to transfer any of your rights hereunder without the prior written consent of Laughing Lichen.

 

  1. Shipping:
    Laughing Lichen will ship with Canada Post based on the method you select from the available options. For Canadian orders that qualify for FREE SHIPPING, we ship via Canada Post Expedited. For International orders that qualify for FREE SHIPPING, laughing Lichen will choose the most economical shipping method available from Canada Post. The estimated time of the arrival of your product should be considered as an estimate only and Laughing Lichen will not be responsible for any damages due to delays in shipping.

Shipping times listed are for shipping only and do not include the 3–5-day order processing time.

Options and cost for shipping will be provided in the cart and    checkout pages when you make a purchase. You are responsible for all federal and provincial shipping related taxes, and you agree to comply with all export laws of Canada that apply to the products purchased or received under this agreement.

  1. Laughing Lichen uses a third-party shipping service provider to ship its products. As such, Laughing Lichen will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you the moment the product that you have purchased is transferred to the third-party shipping service provider. If a package arrives damaged, we are happy to place a claim with Canada Post on your behalf

 

  1. Refund Policy:
    If any of our products do not meet your expectations, we want to know. Please email laughinglichenltd@gmail.com , and include your order number and a description of the reason for the desired return. We will investigate and evaluate the request before a replacement or refund will be issued.

    We will gladly refund the purchase price of your unopened, returned product in full within sixty (60) days of the original purchase date. Please note than any items indicated as samples cannot be returned.

    **Please note:
  • Refunds will only be issued to the same payment method that was used for the original purchase, and the cost of the original shippingwill not be refunded.
  • Items for return must be sent back at the expense of the customer.
  • Unwanted items must be unopened with the seal fully intact for refunds to be issued. No exceptions.
  • Returns due to quality issues, will be covered by Laughing Lichen. We will contact you to determine a return shipping method. To place a return request please contact us at laughinglichenltd@gmail.com 
  • Product sent back without pre-approval may not be refunded.


Laughing Lichen will not be responsible for lost, stolen, undelivered items, or items refused by customs. If your package has not arrived in a timely fashion, please contact us within 6 weeks at laughinglichenltd@gmail.com and we will be happy to make a claim on your behalf with Canada Post.

If a shipment is returned to us un-delivered, we will contact you, and you will have the option to be refunded for the product (minus the original shipping fee) or we can reship the order to a new address after receiving an additional shipping fee.

Refused Packages: When you refuse a package there is a shipping fee associated with the return that will be charged to us upon receipt of the item; the exact cost of this return fee will be unknown until that time. This return fee will be deducted from the total of the refund before it is issued.
*If you refuse a shipment due to damage to the package, there will be no return fee charged.

 

  1. Disclaimer:
    TO THE FULLEST EXTENT POSSIBLE UNDER THE LAW, USE OF THIS WEBPAGE IS AT YOUR OWN RISK, AND LAUGHING LICHEN HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED OR STATUTORY) WITH REGARDS TO THE WEBPAGE AND YOUR PURCHASE OF ANY PRODUCTS HEREUNDER. THIS WEBPAGE IS PROVIDED “AS IS”, AND MAY CONTAIN ERRORS, INACCURACIES, VIRUSES OR BUGS, AND THIS WEBPAGE MAY NOT BE UP TO DATE, AND THEREFORE IS NOT TO BE RELIED UPON. SPECIFICALLY, LAUGHING LICHEN DOES NOT WARRANT THAT THE PRODUCT DESCRIPTION OR PRICING IS ACCURATE. THIS EXCLUSION APPLIES TO, BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTIBILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. SHOULD YOU CHOOSE TO DOWNLOAD ANY CONTENT FROM THIS WEBPAGE, YOU DO SO AT YOUR OWN RISK.
  • Limitation of Liability:
    YOU HEREBY WAIVE ALL REMEDIES, WARRANTIES, GUARANTEES OR LIABILITES, ARISING FROM LAW OR OTHERWISE. IN NO EVENT SHALL LAUGHING LICHEN, ITS OFFICERS, REPRESENTATIVES OR EMPLOYEES BE LIABLE TO YOU FOR ANY DAMAGES, HOWEVER CAUSED, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR OTHERWISE. LAUGHING LICHEN, ITS OFFICERS, REPRESENTATIVES AND EMPLOYEES SHALL NOT BE LIABLE FOR LOST PROFITS, BUSINESS INTERUPTION, ANY COMPUTER RELATED DAMAGE OR LOSS OF DATA. LAUGHING LICHEN HEREBY EXCLUDES ALL LIABILITY WITH RESPECT TO THE TRANSMISSION OF VIRUSES OR BUGS. THIS ENTIRE LIMITATION SHALL APPLY EVEN IF LAUGHING LICHEN, ITS OFFICERS, REPRESENTATIVES OR EMPLOYEES WERE INFORMED OF THE POSSIBLE OCCURENCE OF THE ABOVEMENTIONED DAMAGES. LAUGHING LICHEN MAXIMUM LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY THE PURCHASER FOR THE PRODUCT. This limitation is an essential element of the agreement between LAUGHING LICHEN and you.
  • Indemnification:
    You agree to indemnify, defend and hold harmless (including reasonable legal fees) Laughing Lichen, its officers, directors, employees or agents from any action arising from your misuse of this website or the breach of any of the provisions of this Agreement.
  • Miscellaneous:
    This webpage, any use of this webpage and any dispute relating thereto to or to the products purchased therein shall be governed and construed by the laws applicable to the Northwest Territories, without regard to conflict of law rules. Both Laughing Lichen and you agree to the exclusive jurisdiction of the Northwest Territories.

This Agreement and the Privacy Policy shall constitute the entire agreement between the parties and there are no other written or verbal agreements or representations relating to the subject matters described herein.

Should any provision of this Terms of Use be deemed invalid or unenforceable, those provisions shall be severed from the Agreement, but shall not affect the validity of the other provisions.

 

 

 

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service

 

Shopping Cart
Scroll to Top